You can make a complaint:

• In-person at the Office of the Deputy Governor In writing, using our the complaints ComplaintsODG@gov.ky email address.
• By Phone (345) 244-2403

When making a complaint, try to give us as much detail as possible, for example: 

• What service, policy, person or aspect of the Office of the Deputy Governor you are complaining about.
• If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
• Any expectations you may have had of the ODG's services, as a result of information we provided, or what a member of our staff may have said.
• Your name, address and contact details so that we can respond to your complaint.
• Anything else that you think would help to make your point and help us to investigate your concerns.