Contact Us - Customs & Border Control
Contact Us
The Customer Support Center is available during office hours to assist you and can be reached by: Telephone at +1 (345) 949-4579.
When prompted:
- Press 1 for Imports/Exports,
- Press 2 for Visitor Extensions,
- Press 3 for Visitor /Student Visas or;
- Press 4 for Vessel Information.
You can also email the Customer Support Center at CBC.OnlineSupport@gov.ky.
For more contact information, please review the below:
Hours of Operation
Administration Offices
8:30am – 5:00pm Monday – Friday
Cargo Processing Office
8:30am – 5:00pm Monday – Friday
CBC Warehouse
8:30am – 05:00pm Monday - Friday
8:30am - 12:30pm Saturdays
Owen Roberts International Airport
6:00am – 11:00pm – Daily
George Town Sea Port
8:30am – 4:30pm Monday – Friday
8:30am – 12 Noon Saturday -
(A special attendance fee of CI$56.00 is charged for vessel clearances outside of normal work hours)
Contact Us
Address
42 Owen Roberts Dr.
Box 898
Grand Cayman KY1-1103 CAYMAN ISLANDS
Office Hours
Monday - Friday: 8:30 am - 5:00 pm
